Creating a restricted FTP account in Plesk

Confirm your subscription allows additional FTP accounts and identify the intended directory. Prefer encrypted FTPS with the verified server hostname. Decide whether the person needs to upload changes or only retrieve files, using the permissions supported by the server platform.

1. Open the domain FTP Access page and choose Add an FTP Account.
2. Enter a distinct username and a unique strong password. Avoid sharing one developer account among unrelated people.
3. Select the home directory carefully. Limit it to the required website or project directory rather than the whole subscription when broader access is unnecessary.
4. On Windows, review the available read and write permissions. On other platforms, confirm the directory restrictions and supported permissions for the account.
5. Save the account and configure an FTP client with the verified hostname, full username and FTPS settings supplied for the server. Confirm the certificate before connecting.

List the intended directory and transfer a harmless test file when write access is required. Verify that the account cannot browse unrelated subscription content. Remove the test file and record who owns the credential.

For login success but no directory listing, investigate permissions and passive data connections. For an SFTP failure, confirm whether a separate SSH-enabled system account is required rather than assuming an FTP subaccount supports SFTP. Do not broaden the home directory or make all files writable simply to bypass a permissions error.

• Changing an FTP or subscription system-user password in Plesk
• Changing an FTP username in Plesk
• Removing an additional FTP account in Plesk
• Uploading website files with Plesk File Manager

• Plesk: Adding FTP Accounts
• Plesk: FTP Access To Your Websites