Getting Started

Practical setup, management and troubleshooting guides for Getting Started.

Articles

Budgeting for business email users and edition changes

Budget business email around the number of required identities, the edition features and the...

Checking the handover of a completed website project

Check the completed website against the agreed project scope before accepting the handover. The...

Choosing Linux or Windows hosting for your application

Choose the hosting operating system according to the application's requirements. The operating...

Choosing a business email migration window

Choose an email migration window when the business, its administrators and required support...

Choosing an alias, group or shared mailbox for a department

Choose a department address according to how the team will receive, answer and track messages....

Choosing between mailbox retention, archiving and backup

Choose protection according to the problem you need to solve: keeping records for a defined...

Choosing online collaboration tools and checking file compatibility

Evaluate online document tools with the files and collaboration tasks your team actually uses....

Comparing a VPS and a dedicated server for a business workload

A VPS allocates a virtual server environment, while a dedicated server assigns a physical...

Comparing storage, users and application limits before an upgrade

Compare limits using the actual unit and scope of each service. A mailbox allowance, shared...

Coordinating a support issue across hosting, DNS and email providers

When an issue crosses hosting, DNS, filtering and email providers, send each team the evidence...

Creating a maintainable business email naming policy

Create a consistent email naming policy so new staff, departments and name changes can be...

Keeping business services under the right account ownership

Keep business services under documented business control, with named people authorised to...

Moving business work from a personal email account

Move business work from a personal email account into a business-owned service without...

Planning a staff departure across email and shared files

Plan a staff departure across email, shared files and connected applications before deleting...

Planning coexistence when one domain uses two email providers

Using two email providers for one domain requires an explicit routing design. Publishing both...

Preparing a hosting capacity brief for an online store

Prepare a capacity brief before choosing or upgrading hosting for an online store. Product...

Preparing a precise request to recover business data

Prepare a precise recovery request so support can identify the right data and avoid replacing...

Preparing a website development brief for Nabtech

Send us a clear development brief when requesting an assessment or quotation for a website...

Preparing an exit plan for a business email provider

Prepare an email exit plan before cancelling or replacing a provider. The plan should explain...

Preparing email and collaboration access for a new employee

Prepare a new employee's email and collaboration access from an approved role request. Giving...

Questions to ask about data location before choosing a service

Ask about the location and handling of the specific data your business will store before...

Replacing a shared mailbox password with controlled team access

Replace a shared mailbox password with named, controlled access where the product supports it....

Send our support team useful screenshots and logs without exposing secrets

A focused screenshot or log excerpt helps us understand your problem faster. It should show the...

Use command and configuration examples from our knowledgebase safely

Our technical guides include examples to explain a task. Before running one, confirm that it...